Privacy

Overview

PairRevive respects your privacy. This notice explains how personal information is collected and used when you visit the store, contact us or place an order.

Information we collect

Depending on how you use the store, we may collect your name, billing and delivery address, email address, phone number, order and payment-related details, communications, device and browser information, IP address, cookie identifiers and information about how you use the website.

How we use information

We use personal information to provide products and customer service, process payments, fulfil and deliver orders, prevent fraud, maintain security, comply with legal and tax obligations, improve the store, and send marketing only where permitted or consented to.

Lawful bases

We process information where necessary to perform a contract with you, comply with a legal obligation, pursue legitimate interests that do not override your rights, or act on your consent.

Who receives information

Information may be shared with service providers that help operate the business, including Shopify, payment providers, fraud-prevention services, delivery partners, hosting and technology providers, analytics providers, professional advisers and public authorities where legally required.

Retention and security

We keep personal information only for as long as needed for the purposes described above, including legal, accounting, dispute and fraud-prevention requirements. Appropriate organisational and technical measures are used to protect information.

International transfers

Some providers may process information outside the United Kingdom. Where required, recognised safeguards are used for these transfers.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal information, or object to certain processing. You may also complain to the UK Information Commissioner's Office.

Cookies

The store uses cookies and similar technologies for essential functions and may use them for preferences, analytics and marketing where permitted.

Contact

For privacy questions or requests, email hello@pairrevive.com.